Administrator job in Manchester

Office Administrator 

Basic Salary – up to £22,000 pa pro-rata. 

FTE 37.5 hours per week.

Schedule: Monday to Friday

Evolution Money is a specialist lender with a social purpose. We’re creating financial inclusion by providing bespoke lending solutions to UK homeowners. Shortlisted for MEN Business of the Year award 2019 and ranked in The Sunday Times Fast Track 100 twice. We’re an award winning, dynamic organisation.

We’re seeking an Administrator to join our Case Management Team, assisting the team in processing loan applications through to completion. As our Administrator, you’ll action all documentation in respect of customer loan applications. You’ll work within agreed service levels, meeting customer expectations. You’ll ensure safe and accurate archiving for all files. You’ll consistently deliver high standards of customer service ensuring that our customer’s best interests are at the heart of all processes and decisions.

Responsibilities include:

• Save/tag all emails to customer files
• Save all customer documentation and attachments to customer files
• Check all new applications and update notes with outstanding documentation required
• Complete courtesy calls to all new applications and request outstanding documentation
• Complete any chase calls required
• Complete Security and Verification Calls
• Prepare daily post for collection
• Scan on any documentation received in the post
• Any other ad-hoc duties relevant to the department where required.
• Exploring opportunities for self-development

This role is for you if you have:

• The ability to work as part of a team and a positive attitude
• Strong organisational skills with the ability to prioritise daily workload
• Excellent customer service skills
• Excellent communication skills and the ability to build effective working relationships
• Good PC skills

Here’s what you’ll get back:

• Up to 25 days’ annual leave + Bank Holidays
• Your birthday off, every year!
• A healthcare cash plan
• A contributory pensions scheme, matched up to 5%
• Long Service Awards
• Cycle to work scheme
• Life Assurance

We are committed to encouraging equality, diversity and inclusion and aim to create a working environment where every employee is respected.

We will provide fairness, and respect to all our prospective employees, and all hiring decisions are based on merit.

We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately disadvantage protected groups, and which are not justified by the demands of the role.

Ability to Commute: Manchester, M1 3BE (required)

Work Location: In person